The MenoCause Privacy Policy

1. Information We Collect

• Account details: your name, email address, password (stored in encrypted form) and any profile details you choose to add.
• The MenoCause Symptom Tracker entries: symptoms (including their location on the body map, severity and timing), cycle information, mood, sleep, energy, weight, test results you enter, supplements, medications and your Care Routine.
• Impact Assessment answers: your answers, the Impact Profile we generate from them, and the email address you give us to receive your results.
• Coaching information: booking details, the name and phone number of your emergency contact, what you share before and during sessions, session notes, your Momentum Plan and payment records.
• Email list details: your name, email address and the date you subscribed.
• Technical information: your IP address, device and browser type, pages viewed and approximate location, collected through cookies (see our Cookie Policy).
• Messages you send us.

The MenoCause Symptom Tracker entries, Impact Assessment answers and health information you share in coaching are health data, a special category of personal data under the PDPL.

2. How We Use Information

We use personal data to:

• run your account and The MenoCause Symptom Tracker, and produce your Pattern Summary and My Insight Report;
• score The Impact Assessment and email you your Impact Profile;
• schedule and deliver Clarity Calls and The MenoCause Momentum™ coaching, and take payment;
• email My Insight Report to you, or to anyone you ask us to send it to;
• send service emails, such as sign-in emails and booking confirmations;
• send marketing emails, only if you have agreed to receive them;
• answer your questions and keep the Platform secure; and
• understand how our public pages are used, only if you accept analytics cookies.

Your Pattern Summary, Impact Profile and My Insight Report are produced automatically from the information you enter. You can ask for a person to review any of them by contacting us.

3. Your Consent

We process health data, send marketing emails, use analytics cookies and transfer your data outside the UAE only with your consent, which you give by ticking the relevant box or choosing Accept analytics. Our other processing is needed to provide the services you ask for, to meet our legal obligations, to deal with legal claims, or to protect someone's life or safety.

You can withdraw your consent at any time by unsubscribing, updating your cookie choices or emailing us. This does not affect processing that took place before you withdrew it. If you withdraw consent for health data or for transfers outside the UAE, we will not be able to provide The MenoCause Symptom Tracker or The Impact Assessment to you.

4. Who We Share Information With

We share personal data with these service providers, which process it for us:

We also share personal data:

• with anyone you ask us to send your report to;
• with courts, regulators or law enforcement where UAE law requires it; and
• with emergency services and your emergency contact if we believe you are at serious risk of harm during coaching, as set out in Section 5.11 of our Terms of Business.

5. Transfers Outside the UAE

Your personal data is stored and processed outside the UAE, in the countries listed in Section 4. We make these transfers with your consent. For coaching bookings and payments, the transfer is also needed to provide the service you asked for.

6. How Long We Keep Information

We keep personal data only for as long as we need it for the purposes in this Policy, or longer where the law requires it.

7. Your Rights

Under the PDPL, you have the right to:

• access the personal data we hold about you and know how we use it;
• correct inaccurate or incomplete data;
• ask us to erase your data;
• restrict or stop certain processing;
• receive your data in a machine-readable format;
• object to direct marketing and to automated processing; and
• withdraw your consent at any time.

To use any of these rights, or to have your data deleted, email nishita@themenocause.net. We may ask you to confirm your identity first. You can also complain to the UAE Data Office.

8. Security

We protect personal data with encryption, access controls and secure sign-in. If a data breach puts your personal data at risk, we will tell you and the UAE Data Office as the law requires.

9. Cookies

Our Cookie Policy explains the cookies we use and how to change your choices.

10. Contact Us

The MenoCause FZE
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Email: nishita@themenocause.net
Website: themenocause.net